Shipping policy
Thank you for shopping with Rivaya Loom.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times are:
- Pakistan: 3–7 business days
- International: 7–20 business days (if available)
Delivery times may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout. Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number (where available) via email so you can track your package.
Delays
While we do our best to deliver orders on time, occasional shipping delays may occur due to factors beyond our control. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address is correct before placing your order. Rivaya Loom is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost during shipping, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions about shipping, please contact us:
Store Name: Rivaya Loom
Email: rumaisanawaz00@gmail.com
Phone: +92 316 2480335